How Do I Cancel My Account or Stop Trading?

If you decide to cancel your account or take a break from trading, the process is simple and straightforward. Whether you’re pausing your trading journey temporarily or permanently, we’re here to guide you through the necessary steps while ensuring your preferences are respected. Here’s how to cancel your account or stop trading with ease.

1. Evaluate Your Options Before Cancelling

Temporary Break:

• If you’re not ready to cancel your account entirely, you can stop trading without closing your account. This keeps your funded account intact and allows you to resume trading when you’re ready.

Permanent Cancellation:

• If you decide to close your account permanently, you can do so by following the steps outlined below.

Why Evaluate:

• Keeping your account open allows you to return without reapplying or undergoing a new evaluation process.

2. Steps to Stop Trading Temporarily

Cease Trading Activity:

• Simply stop placing trades on your account. Your account will remain active, but no trading activity is required.

Inform Support (Optional):

• Notify our support team if you plan to take a break, so we can provide assistance or address any concerns.

Account Reactivation:

• When you’re ready to resume trading, log in to your account and start trading as usual. There’s no penalty or fee for inactivity, as long as you comply with the platform’s inactivity period policies.

3. Steps to Permanently Cancel Your Account

Contact Support:

• Reach out to our support team via email or live chat to request account cancellation. Provide your account details and reason for cancellation.

Settle Pending Actions:

• Ensure there are no open trades or pending payouts. Withdraw any remaining funds before proceeding with cancellation.

Confirmation of Cancellation:

• Once your request is processed, you’ll receive a confirmation email verifying that your account has been closed.

Data Removal (If Applicable):

• Upon request, we can delete your personal data from our systems, in accordance with privacy regulations.

What Happens After You Cancel Your Account?

Account Closure:

• Your access to the trading platform and account dashboard will be revoked.

Retention of Trade Records:

• For compliance purposes, we retain historical trading data and transaction records as required by regulatory guidelines.

Rejoining in the Future:

• If you decide to return, you may need to reapply and complete a new evaluation process.

Considerations Before Cancelling

Pending Payouts:

• Withdraw any profits or funds from your account before cancelling to ensure you don’t lose access to your earnings.

Scaling Opportunities:

• If you’re performing well, consider whether pausing trading is a better option than cancelling, as you might miss out on scaling or bonuses.

Educational Resources:

• Make use of our educational materials or consult with our support team to address any trading challenges you might be facing.

FAQs About Cancelling or Stopping Trading

Is There a Fee for Cancelling My Account?

• No, we do not charge any fees for account cancellation.

Can I Reactivate My Account After Cancelling?

• Once an account is cancelled, you will need to reapply if you wish to trade again.

Will My Data Be Deleted?

• Personal data can be deleted upon request, except for information we’re required to retain for regulatory purposes.

Why We Support Flexible Account Management

Your Trading Journey:

• We understand that trading goals and circumstances can change, and we aim to provide options that suit your needs.

No Pressure:

• You have the freedom to pause or cancel your account without penalties or restrictions.

Respect for Privacy:

• We prioritize your privacy and comply with all regulations when handling account cancellations and data requests.

Final Thoughts

Cancelling your account or stopping trading is a straightforward process designed to accommodate your preferences. Whether you need a temporary break or wish to close your account permanently, we’re here to assist you every step of the way. If you have any concerns or need guidance, our support team is available to help. Let’s ensure your transition is smooth and your preferences are respected!