At Levels, we understand that circumstances may change, and we offer refunds within a 14-day period. However, it’s essential to note that no trades should have been executed on the account during this period to qualify for a refund.
Refunds will be processed using the same payment method that was originally used for the transaction. Our aim is to ensure a fair and transparent process for all our traders. If you have any questions or require assistance regarding refunds, please don’t hesitate to reach out to our support team. We’re here to help you every step of the way.
Challenge fee refund
All our challenges are eligible for 100% refund of the initial paid challenge fee (discounts excluded) during the 4th payout of the funded account. That means after sucesfully passing all phases of the challenge you get your challenge money back with the second payout.
Refunds will be processed using the same payment method that was originally used for the transaction. Our aim is to ensure a fair and transparent process for all our traders. If you have any questions or require assistance regarding refunds, please don’t hesitate to reach out to our support team. We’re here to help you every step of the way.
Challenge fee refund
All our challenges are eligible for 100% refund of the initial paid challenge fee (discounts excluded) during the 4th payout of the funded account. That means after sucesfully passing all phases of the challenge you get your challenge money back with the second payout.
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